Job Class Details

This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

Printable Version

Job Title:

Citizen & Neighborhood Services Administrator

Title Code:

0420

Salary Grade Code:

817

FLSA Code

Exempt

Yearly Minimum Salary:

58094.40

Yearly Maximum Salary:

97635.20

Salary Effect Date:

06/24/2007

Special Notes:

General Description:

Administers programs and activities to develop partnerships with neighborhoods. Supervises personnel and volunteers in coordinating the delivery of City Services to neighborhoods.

Minimum Education Level & Type:

Bachelor's Degree

Business or Public Administration

Minimum Experience Qualifications:

5 years and over

Supervisory management experience in public sector neighborhood service programs

Special Job Requirements:

Work Performed:

Performs the following functions with regular use of independent judgment:

Organizes and directs daily operations of a division by performing administrative duties, overseeing programs, projects, and manager level personnel (two or more fulltime employees).

Formulates and implements division strategic plans and work activities to coordinate and synchronize with department directions and goals. Implements and evaluates department policies, projects and programs.

Oversees the planning, implementation, direction and management of all functions and resources of the division to achieve the strategic objectives of the department and the City in an efficient and effective manner.

Assists with implementing the department vision through division activities and leads the division for maximum employee productivity and morale through hiring, disciplining, evaluating employee performance, investigating and resolving grievances and other human resources actions.

Develops and administers the division budget with staff assistance.

Analyzes organizational and community needs, analyzes trends, reviews statistics and opportunities, and communicate information to department leadership of impending developments, and accomplishment of actions.

Develops strategic partnerships and contacts with community representatives, external agencies, and other organizations to develop a sense of relevant issues facing our community and to respond as a representative of the City.

Champions the values of the organization through example and accountabilities.

Ensures that division operations conform with local, state and federal governmental regulations, other applicable rules and requirements.

Facilitates solutions to problems facing the department.

Maintains professional knowledge through such means as attending seminars, reviewing professional publications and participating in professional organizations.

Interacts with the public by communicating with neighborhood associations, scheduling and planning meetings, attending various neighborhood meetings and events, and participating in neighborhood projects.

Supervises and monitors personnel and volunteers by organizing meetings, tracking assignments and project progress, assisting with problems, and providing support and solutions.

Develops partnerships including intergovernmental agreements with other service agencies to address neighborhood initiatives and to work on joint projects.

Receives, clarifies, and implements policy direction by communicating with the City Manager's Office and the policy board, scheduling meetings, and addressing issues.

Performs related duties by identifying, developing, and utilizing resources for the benefit of neighborhoods and assisting neighborhoods in problem solving.

Driving Requirements:
The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.
Driving Level:

Secondary

License Type:

D- Driver

CDL Endorsements:

None

Safety Sensitive:

Pre-employment Medical Testing Required:

None