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This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

Class Registration Coordinator
0154
916
Non-Exempt
15.17
23.60
06/24/2007
High School Diploma, G.E.D. or equivalent
2 years and over
Class registration, customer service and operating a computer and office equipment
Coordinates registration for community classes and special events, and provides assistance to internal and external customers.
Occasionally directs helpers, assistants, seasonal employees, interns, volunteers or temporary employees and may temporarily act in a higher capacity.

Registers clients for classes and fairs by accepting registration over the phone, through the mail, and by walk-in clients, assigning space, confirming space allocations, and explaining procedures.

Collaborates with other sections to assure correct information and processes are followed.

Assists with production of promotional materials by receiving brochures and information from programmers, entering data into the computer system and correcting, completing and distributing proofs.

Provides customer service by resolving complaints and problems, and resolving operational and procedural problems.

Processes monies by reconciling daily receipts and balances, securing receipts, processing refunds, accepting applications for low income status, downloading credit card transactions and compiling and generating reports.

Assists with personnel matters by providing training and guidance to personnel and participating in the hiring process.



Non-Driving
None
None
No
None