Job Class Details

This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

Printable Version

Job Title:

Communications Superintendent

Title Code:

2275

Salary Grade Code:

817

FLSA Code

Exempt

Yearly Minimum Salary:

58094.40

Yearly Maximum Salary:

97635.20

Salary Effect Date:

06/24/2007

Special Notes:

General Description:

Manages personnel and directs all City communications operations activities including 911, Fire, Police, medical emergency systems and City general services networks servicing the metropolitan area.

Minimum Education Level & Type:

Associates Degree

Business or Public Administration or related field

Minimum Experience Qualifications:

3 years and over

Supervisory experience in managing a centralized communications operation

Special Job Requirements:

Work Performed:

Regularly directs or supervises the work of at least two fulltime employees at the supervisor level in the section. Coordinates assigned supervisory personnel and their projects ensuring timely and quality activities for the benefit of the section, division, department, City and the community.

Oversees the planning, implementation, direction and management of all functions and resources of the section to achieve the strategic objectives of the department and the City in an efficient and effective manner.

Assists with the implementation and evaluation of department policies, programs, projects and procedures.

Assists with implementing the department vision through section activities and leads the section to maximum employee productivity and morale through hiring, disciplining, evaluating employee performance, investigating and resolving grievances and other coordinating human resources actions.

Develops and administers the section budget with staff assistance.

Analyzes organization and community needs, analyzes trends, reviews statistics and opportunities, communicates to the department leadership of impending developments.

Develops strategic partnerships and contacts with community representatives, external agencies, and other organizations to develop a sense of relevant issues facing our community and to respond as a representative of the City.

Implements the values of the organization through example and accountabilities.

Ensures that section operations conform with local, state, and federal governmental regulations and other applicable rules and requirements.

Facilitates solutions to problems facing the department.

Maintains technical or professional knowledge through such means as attending seminars, reviewing professional publications, taking classes and participating in developmental activities.

Manages, plans, organizes, and directs all City communications operations activities, including 911, Fire, Police, medical emergency systems and City general services networks serving the metropolitan area by ensuring proper procedures are followed by personnel, ensuring sufficient staffing for department, producing reports, maintaining computer systems, and developing and implementing policies and procedures.

Assures the security and operational integrity of the Communications Center facility and equipment.

Prepares and presents public relations and educational information regarding Communication Center operations, and responds to requests for information from agency representatives and the general public; represents the Communication Center at meetings.

Completing special projects as assigned, conducts research, delegates and reviews projects.

Driving Requirements:
The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.
Driving Level:

Non-Driving

License Type:

None

CDL Endorsements:

None

Safety Sensitive:

Pre-employment Medical Testing Required:

None